Latest HR Coach Quarterly Index Report

Posted on 17. Feb, 2012 by andrew in News, research

Business Confidence up by 6% in 2012

The last quarter has shown a marked change in business sentiment in Australia with an increase of 6% in overall business confidence.The last half of 2011 saw a 15% drop in business confidence so the increase offers welcome respite. There is, however, a lot of ground to make up from the highs of 2007 and early 2008.

For the first time since 2008 wage pressure looks to be back on the agenda, with employers identifying an 18% increase in wage expectation by employers.

Unfortunately, in New Zealand the news isn’t as positive. The honeymoon period following the Rugby World Cup appears to have run its course. Businesses seem to be battening down the hatches once again looking to wait for the recovery. Peculiarly, the country may also find itself in the midst of a skills shortage as the year goes on. The demand for skilled labour in the South Island, coupled with Australia’s mining boom may have a crippling effect on the labour market.

To download the latest Australian Quarterly Index Dashboard Reports

Latest HR Coach Quarterly Index Dashboard Report

HR Quarterly Index

The HR Quarterly Index is a national research initiative that reports on the business and human resource developments of the past quarter. The report evaluates measurements of business confidence, policy changes, market volatility and people issues, identifying the perceived impact on business performance.

The HR Quarterly Index provides HR professionals, business advisors, industry bodies, governments and business owners and managers with insights into the broader industry issues and their effects on the business sector.

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New STAR Workplace Program

Posted on 01. Dec, 2011 by andrew in News, Uncategorized, research

The new version of STAR Workplace Program was recently launched by the HR Coach Research Institute. This program dovetails perfectly with the National Human Resource Standard NS HRF 101:2010 if your business requires quality assurance.


With the silly season almost upon us it is time to start planning for 2012. The first thing you need are good metrics to measure where you are now, set your goals for 2012, decide upon the strategies to get there and measure your success at the end. You need more than just financial measures to guide and measure your progress. You need comprehensive reporting and benchmarking, you need STAR Workplace Program. Knowledge is power and that is what STAR Workplace Program gives you. Once you start it will change the way you look at your business and change the way you plan.

Latest Sept Quarter HR Index

Posted on 21. Nov, 2011 by andrew in News, research



The HR Quarterly Index provides a summary of employment confidence in the business sector from the HR Coach Research Institute

The current economic outlook is volatile. Last quarter we saw jitters enter the business sector. This quarter, those jitters seem to have been compounded and are now entrenched. Business confidence has dropped in the last quarter by a further 7%. This equates to a 15% drop in business confidence in 6 months.


To get the full report see below


Workplace Health and Safety – are you ready for 1st January 2012?

Posted on 18. Oct, 2011 by andrew in News, Uncategorized, research

This is a great offer for businesses struggling with ‘where to start’ with the new Workplace Health & Safety laws. The start date for the laws is 1st January 2012, so time is running out fast. Email or call today to organise an audit of your safety management systems and get compliant before 01/01/12. Workplace Health and Safety is everybody’s business!

Contact us today.

The surprising truth about what motivates us!

Posted on 01. Sep, 2011 by andrew in research

I was sent this amazing youtube video about motivation. It is fantastic. Follow the link below:

Latest HR Quarterly Index

Posted on 09. Aug, 2011 by andrew in News, research

HR Quarterly Index for Australia to June 2011 Available Now

Confidence in the business sector has slumped by 8% in the past quarter. The latest Quarterly Index Dashboard Report compiled by the HR Coach Research Institute has identified, in a seemingly booming economy, signs of strain are appearing.

Alarmingly, this data was compiled before any firm Carbon Tax plan was released by the federal government, thus does not account for the affects of the proposed tax. In light of this, confidence and sentiment in the business sector will most probably not improve in the coming quarter.

Furthermore, job advertisements fell, as did job creation in the past quarter.

The multi-speed economy in Australia is presenting the business sector with the unique situation that has the economy growing whilst at the same time making business owners retreat into survival mode. As a result long term planning and strategy are suffering.

Interestingly employee satisfaction levels within the business sector are higher than those of business owner’s satisfaction with their own business. This could exacerbate already strained relationships.

To download your copy of the report Click Here –

Latest HR Coach Quarterly Index Dashboard Report

Just 1 Job Program

Posted on 04. Jul, 2011 by andrew in News, Uncategorized, events, research

BCoC & Nortec to Boost Bello Jobs

With HumanHand

Bellingen Chamber of Commerce (BCoC) applied to Nortec’s Community Grants Initiative for a grant to run our ‘Just 1 Job’ program. NORTEC Employment and Training is a not-for-profit organisation that provides employment and training solutions for local employers and jobseekers, while contributing to the community in socio and economic capacity building initiatives. We were successful with our application and thank Nortec for the opportunity to begin the program in July.

BCoC secretary and program coordinator, Andrew Sommerville said the Bellingen Chamber of Commerce understands that Bellingen’s local economy is flat at the moment, just like many other areas. But we also recognise that we can’t sit around waiting for something to happen to make it better. There is no magic wand to fix economic conditions. The only fix is planning and strategy linked to action. We have to plan for the recovery, not hope for it. No one is going to do it for us, so if we want change we have to initiate it ourselves. If we work together as a business community we can make a big difference. We want to sustain the existing jobs in the town and look at innovative ways to create new sustainable jobs for the future.

As a HR and Business Coach with HumanHand HR Help, I work with many local businesses. There are 3 characteristics I see in successful businesses:

  • The business owner/manager are passionate about their business and its future. They speak positively about business, staff and the future.
  • They have highly engaged and committed staff. They are inspired by the owner/managers positive outlook and passion and want to work for the business. They want to be successful in their jobs and contribute to the success of the business.
  • Their planning is linked to action. The business has plans in place. They have goals and targets and these are communicated to all staff. All staff, the team, work towards achieving the goals.

I want to see all Bellingen’s businesses exhibit these characteristics, and grow and be successful.

The ‘Just 1 Job’ program will consist of a series of 5 workshops run monthly for 15 participating businesses. It will culminate in a jobs expo held in early December in conjunction with Nortec Employment and Training, to showcase these employers to job seekers. The aim will be to work on the 3 characteristics noted above of successful businesses. We want to ‘flick the switch’ to stop talking about the negatives and start talking positively and passionately about our future. We want to improve our people management to get staff engaged and inspired. We want to plan for the recovery and get the whole team working towards it.

Working with the employer and employees, the program is a catalyst for open discussion in the workplace about how changes, improvements and adjustments can be made to create better workplaces, improve employee engagement and productivity and create a culture of shared responsibility.  It aims to innovate, sustain and create jobs in the Bellingen community by working with local employers to strengthen their businesses, plan for recovery and generate new opportunities.

The ‘Just 1 Job’ program has been adapted from a book (What can I do – Create, Sustain & Innovate Jobs written by Louise Broekman of the HR Coach Group of Companies 2009) and a workshop program developed as a one on one coaching tool. It was a response to the GFC, but is just as relevant in our current economic situation. I have adapted it as a series of group workshops. The idea is to develop partnerships and networks (BCoC, employers, employees, Bellingen Shire Council and Employment and training companies) and all work together to make a difference.

For more information about the Just 1 Job Program, or to be a participant, contact BCoC Secretary Andrew Sommerville on 0447 647 828 or email or go to

Paid Parental Leave

Posted on 04. Jul, 2011 by andrew in News, Uncategorized, events, research

From 1 July, employers also become responsible for the administration of Paid Parental Leave entitlements (PPL) for eligible employees.

If an employee makes an application to the Family Assistence Office (FAO) for PPL, and the employee is eligible, the procedure is:

• The FAO will contact the employer to request information to enable payments to be processed.

• The FAO will make payments to employer which must be paid to the employee as if the payments were salary or wages.

To make things a little easier, employers can pre register with the Family Assistence Office online to speed up the process.

Unfair Dismissal: Remuneration Threshold Increases to $118,100

Posted on 04. Jul, 2011 by andrew in News, Uncategorized, events, research

From 1 July 2011 the high income threshold will increase from $113,800 to $118,100. This is particularly relevant to:

• unfair dismissal eligibility; and

• the application of Modern Awards.

Unfair Dismissal Eligibility

Under the Fair Work Act 2009 only “eligible” employees can bring an unfair dismissal claim with Fair Work Australia. One test for eligibility is whether the employee earns over the high income threshold.

The increase to the high income threshold means that employees who earn over $118,100 (and are not covered by a modern award or enterprise agreement) cannot bring an unfair dismissal claim.

Application of Modern Awards

An employer can exclude the application of Modern Awards in relation to employees who earn over the high income threshold. To exclude the application of Modern Awards, employers must provide high income employees with a guarantee of annual earnings. This guarantee takes the form of an undertaking and can be included in an employee’s contract or set out in a separate agreement.

Calculation of an Employee’s Earnings

To determine whether an employee is earning over $118,100 an employer should calculate their wages, amounts paid on behalf of the employee or at the employee’s discretion (such as salary sacrifice arrangements) and the agreed value of non-monetary benefits.

However, an employee’s “earnings” do not include payments for which a value is not ascertainable in advance (such as variable performance bonuses), reimbursements or employer contributions to superannuation.

Further information

If you require any further information email

2011 Minimum Wage Decision – What it Means for You

Posted on 07. Jun, 2011 by andrew in events, research

Fair Work Australia’s minimum wage panel released its 2011 Annual Minimum Wage Decision on Friday, 3 June 2011. Under the Fair Work Act 2009, the Minimum Wage Panel of Fair Work Australia must conduct an annual wage review in each financial year.

The decision handed down by the Panel on Friday increases the national minimum wage to $589.30 per week or $15.51 per hour. This constitutes an increase of $19.40 per week or 51 cents per hour being the equivalent of a 3.4% minimum wage increase. The decision takes effect from the first pay period commencing on or after 1 July 2011

The 2011 Minimum Wage Decision applies to all employees covered by the national workplace relations system in effect, increasing pay rates for minimum wage and modern award employees, all transitional Australian Pay and Classification Scale employees, State reference transitional award and Division 2B State enterprise award employees. The decision will not apply to:

• employers who are sole traders and partnerships in Western Australia;

• corporations in Western Australia whose main activities are not trading or financial;

• state government public sector employers and employees (except in Victoria); and

• some local government employers and employees.

If an employee is paid above the relevant modern award base rate of pay, provided an employee’s over award payment still results in them being paid at least the base rate of pay, the employer will be considered to have met their obligation with respect to the minimum wage increase.

Employers have a legal responsibility to ensure that all of their employees are paid at least what they would receive under a modern award, registered agreement or national minimum wage order. We recommend a review of your payroll obligations to ensure you are meeting your responsibilities in readiness for 1 July 2011.

Should you require any assistance in reviewing your payroll obligations or would like to discuss this decision further please contact HumanHand HR Help on 0447 647 828 or

Article by Jo-Anne Chong